Marchesa | Return Policy
We are happy to accept returns purchased from marchesa.com within 14 days from the delivery date, to return your order all you need to do is to submit a return request through your account page or through contacting us by Email or Phone.
All you need to do is to ship the order to the address below with any courier you wish, and let us know with which coruier it is sent by, customers will have to pay the cost of shipping for returned orders:
C/O Fashion Logistics,
The product you wish to return:
- Must be unused, unworn and in the same condition in which it was received (should not have a trace of perfume, lotion, heavy odor or deodorant).
- Must have all labels and tags still attached and intact.
- Must be returned complete with all parts and accessories.
- Must be sent in its original packaging; - Must be sent in one single shipment; products that belong to the same order must be returned together. You can return the product with any courier company, and the invoice should be included. The delivery fee for the return is paid by the customer.
Remember to submit a return request by Email or Phone prior to shipping your parcel.